IT Manager | GCFA

Description

The General Council on Finance and Administration (GCFA) is presently seeking candidates for an addition to the Information Technology (IT) Team in the position of IT Manager. This position is responsible for managing the IT Team including the Security Infrastructure, IT Systems, A/V, Helpdesk and Network Administration teams. The individual must understand the capabilities and usage of all hardware and software supported by GCFA and ensure the organization’s workstations and LAN are tuned to optimum performance, delivering required information to end-users, interacting properly with WANs. This position, working in conjunction with others assigned, is responsible for the servers and network performance, security, enhancement and optimization.

Essential Functions:

• Supervise, cross-train, and evaluate IT Infrastructure, Systems, Network Administration, A/V and Helpdesk staff.
• Manage a secure, stable, up-to-date, scalable, high performance, easily accessible, highly available network and technical infrastructure data center, and a computing desktop and mobile environment.
• Monitor the maintenance, back up and security of workstations, servers, local area network and wide area network within acceptable guidelines as agreed upon with the Chief Relationship Officer.
• Enforce IT standards and educate employees about compliance issues. Makes technical decisions about hardware and software platforms as needed, and advises the staff on best practices.
• Develop and manage excellent relationships with annual conferences, United Methodist Church (UMC) agencies and church software vendors to promote and facilitate an optimum set of software solution(s) and integration capabilities between all UMC entities.
• Manages staff to provide excellent customer service for both internal and external customers. Monitor and resolve requests for support and service from GCFA staff and consultants. 
• Manage projects to achieve timeframe and budget plans, create IT plans, establish and adhere to IT budget.
• Maintain application, network, data center and desktop documentation and standards and proactively respond to audits. Establish effective system development, change management, and IT governance frameworks.

Qualifications:

• Bachelor’s Degree in field of Information Technology or work equivalent required.
• Experienced and effective knowledge of information systems. Experience keeping up-to-date documentation of applications, systems, and network equipment.
• Excellent verbal and written communications skills required to participate in the development of policies, procedures, and resources that standardize the functioning of the network.
• Ability to evaluate critical systems, prioritizes work, and determines solutions.
• 4 to 6 years progressive experience in the IT field. Previous experience managing a team is required.
• Knowledge of or willingness to learn United Methodist denominational polity and organizational structure essential. UMC Member is preferred.

Benefits:

Benefits for this position include, but are not limited to:

• Medical, Dental, and Vision coverage
• Employer paid basic life insurance
• Employer paid short and long term disability
• 22 vacation days per year
• 12 sick/personal days per year
• 11 Holidays per year